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Numbers are the phone lines Ringg AI uses to make and receive calls. A number can come from Ringg AI or from your own telephony provider.

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What Numbers Are Used For

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Numbers Page

The Numbers page lists the phone numbers in your workspace.

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Telephony Provider

The Telephony dropdown shows which provider routes your numbers. Use Integrations and then Your Telephony if you need to connect a provider such as Twilio, Exotel, or Plivo.

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Default Number

A number tagged as Default Number is used when no specific number is selected.
Confirm the default number before launching campaigns. The wrong default caller ID can affect answer rates and customer trust.

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Number Assignment

You select numbers while creating campaigns. Campaigns can use multiple numbers to distribute call volume. Inbound assistants need a number that customers can dial.

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Removing Numbers

Remove a number only after confirming it is not used by a live campaign, scheduled campaign, or inbound assistant.
Removing a number that is actively used can interrupt calls.

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Developer Handoff

Developers may need number details for API calls, routing, and troubleshooting. For individual outbound API calls, send exactly one caller-number option: from_number_id or from_number. Do not send both.