Skip to main content
An assistant is the voice agent that speaks to your customers. Create one first, then connect it to a number, campaign, web widget, or API integration.

​
Before You Start

Decide these items before creating the assistant:

​
Step 1 - Open Assistants

  1. Log in to the Ringg AI dashboard.
  2. Click Assistants in the left sidebar.
  3. Click + Create Assistant.
The create assistant window opens.

​
Step 2 - Choose the Call Type

Choose how people will reach the assistant.
Choose Outbound for campaigns. Choose Webcall only if your website team will add the Ringg AI widget.

​
Step 3 - Choose a Template

Pick the fastest starting point: If you choose Blank template, select the conversation style:

​
Step 4 - Fill in the Basics

Enter the required setup fields.
Use names your team can recognize later. Include the use case, call direction, and language when possible.

​
Step 5 - Choose a Voice

  1. In Set up voice, browse the available voices.
  2. Use Most Used or Neutral to filter the list.
  3. Click a voice card to select it.
  4. Click See more if you want more options.
Run test calls with two or three voices before launch. The best voice depends on the audience and use case.

​
Step 6 - Continue to Configuration

Click Next. If a required field is missing, Ringg AI highlights it. Fill in the missing value and click Next again.

​
Developer Handoff

If engineers will trigger calls, embed a widget, or receive call results, give them: If you do not see the agent_id in the dashboard, ask the developer to retrieve it from the assistant API using the assistant name.

​
Next Steps

Configure the Assistant

Write the prompt, attach documents, and set call behavior.

Create a Knowledge Base

Add documents the assistant can use during calls.

Manage Numbers

Choose the numbers your assistant or campaigns will use.

Create a Campaign

Call many contacts with this assistant.