Certifications and compliance
Ringg maintains the following certifications and compliance programs:SOC 2 Type II
Ringg has completed a SOC 2 Type II audit, which evaluates the design and operating effectiveness of controls over a defined period.
ISO 27001
Ringg is certified to ISO 27001, the international standard for information security management systems.
GDPR
Ringg is GDPR compliant and supports applicable data-subject rights, appropriate safeguards for cross-border transfers, and the data processing practices described in our Privacy Policy.
HIPAA
Ringg is HIPAA compliant and supports appropriately configured voice AI workflows for healthcare organizations.
Agreements and compliance documentation
Customers may need additional agreements before using Ringg with regulated data:- Business Associate Agreement (BAA): A signed BAA is required before protected health information (PHI) is transmitted through Ringg for a covered healthcare workflow.
- Data Processing Addendum (DPA): Describes how personal data is processed and the responsibilities of Ringg and the customer.
- Standard Contractual Clauses (SCCs): May provide an approved transfer mechanism when personal data is transferred internationally.
Request deletion of personal data
To request access, correction, or deletion of personal data associated with you, email admin@ringg.ai. Include enough information for Ringg to identify the relevant account or data without sending unnecessary sensitive information. Ringg may need to verify your identity before completing a request. Some information may be retained where required by law or for legitimate security, fraud-prevention, dispute-resolution, or contractual purposes.See Security Guidelines for implementation guidance.