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This guide covers the three workspace-level settings: Workspace Members, API Key, and Integrations.

Workspace Members

Accessing Workspace Members

Click Workspace Members in the left sidebar (under “More”). The table shows all current members with:
  • Name and Owner badge (for the account owner)
  • Email address
  • Permissions level
  • Status (Success = active invitation)

Inviting a New Member

1

Click Invite Member

Click Invite Member (top-right).
2

Enter Email

Enter the member’s email address.
3

Set Permissions

Set their permission level.
4

Send Invitation

Send the invitation. They’ll receive an email to join the workspace.

Permission Levels

PermissionDescription
View & EditCan view and modify all assets (assistants, campaigns, etc.)
View OnlyCan view assets but cannot create or modify
Click the permission dropdown next to any member to change their access level.

Removing a Member

Click Remove User next to any non-owner member to revoke their access immediately.
You cannot remove yourself as the workspace Owner. Transfer ownership before leaving a workspace.

API Key

Accessing Your API Key

Click API Key in the left sidebar. Your workspace X-API-KEY is displayed (masked by default).

Using the API Key

The API key is required to authenticate all programmatic calls to the Ringg AI API. Include it as a header:
X-API-KEY: your-api-key-here
Click the copy icon to copy the key to your clipboard. Click the eye icon to reveal the full key on screen.

Regenerating the API Key

Click Regenerate to create a new API key.
Regenerating invalidates the old key immediately. Any existing integrations using the old key will stop working. Update all systems before regenerating.

API Documentation

Click the Docs link to access the full Ringg AI API reference.

Integrations

Click Integrations in the left sidebar. There are two tabs:

Your Telephony (Bring Your Own Telephony)

Connect your own telephony provider to use your existing phone numbers.
1

Click Add New

Click Add New.
2

Select Provider

Select your provider from the All dropdown (e.g. Twilio, Exotel, Plivo).
3

Enter Credentials

Enter your provider’s API credentials.
4

Save

Save. Your numbers will sync to the Numbers page.
If you don’t connect a custom provider, Ringg AI uses its own telephony by default.

Zapier

Connect Ringg AI to thousands of other apps through Zapier workflows. Popular pre-built workflows:

Google Sheets → Ringg AI

Initiate Ringg AI calls when new rows are added in Google Sheets — great for dynamic calling lists

Shopify → Ringg AI

Initiate Ringg AI calls for new Shopify orders — automate order confirmations or delivery updates
To connect:
1

Sign Up or Log In

Click Sign up to create a Zapier account, or Log in if you already have one.
2

Select Apps

In the “Connect this app” field, Ringg AI is pre-selected. Search for the app you want to connect in the “with this one!” field.
3

Create Your Zap

Follow Zapier’s guided setup to create your Zap.
Your Ringg AI API key is used to authenticate the Zapier connection.