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Prerequisites

• Exotel account with API access
• Account SID and API Key/Token from Exotel dashboard
• At least one Exotel phone number (ExoPhone)
• Account on Ringg

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Step 1: Exotel Account Setup

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Create an Exotel Account

1. Sign up at Exotel Dashboard
2. Complete KYC verification (required for Indian accounts)
3. Add credits to your account

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Obtain API Credentials

ACCOUNT_SID=example1234
API_KEY=a1b2*********ci9j0
API_TOKEN=z9y************t3s2r1q0
SUB_DOMAIN=api.exotel.com
APP_ID=345*******4234

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Step 2: ExoPhone Configuration

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Provision an ExoPhone

1. Go to ExoPhones in your Exotel dashboard
2. Click Buy Number or Rent Number
3. Select your preferred region (Delhi, Mumbai, Bangalore, etc.)
4. Complete the purchase

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Outbound

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Step 3: Connect Exotel to Ringg

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Add Exotel as Your Telephony Provider

1

Navigate to Integrations

Go to your Ringg dashboard and click Integrations → Telephony Integration

2

Select Exotel Provider

Click “Add Telephony Provider” and select Exolte

3

Create Applet

go to your exotel consoleclick on aapp bazar opionscreate a custom appgive the name to the appdrag and drop voicebot to the appletadd this url to it wss://use1-api.ringg.ai/pc/v1/exotel/ws

4

Enter Credentials

Fill in your Exotel credentials:

• ACCOUNT_SID: Your Exotel Auth ID
• API_KEY: Your Exotel Auth Token
• API_TOKEN: Your Exotel Auth ID
• SUB_DOMAIN: Your Exotel Auth Token
• APP_ID : Your Applet app id

5

Test Connection & Save

Click “Test Connection” to verify your credentials are working and save them

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Step 4: Use Exotel Numbers

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Number Management

• Buy Number
• Import numbers from telephony
• Attach number to agent

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Step 5: Configure Inbound Calls

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Attach Numbers to AI Assistants