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PATCH
Terminate All Calls by Agent ID
Stop all active calls for a specific AI agent across all campaigns. This is useful when you need to halt all operations for a particular agent.
Impact: This will terminate ALL active calls for the specified agent, regardless of which campaign they belong to.
string
required
Your Ringg AI API key.
string
required
ID of the agent whose calls should be terminated. Example: 196d8d88-591e-4e08-8324-2f928d152fff

When to Use This

  • Agent Issues: When an agent has problems and needs to stop all calls
  • Emergency Stop: Quick way to halt all calls for a specific agent
  • Agent Maintenance: Before updating or modifying an agent configuration
  • Resource Management: When an agent is consuming too many resources

What Gets Terminated

Calls that will be terminated:
  • Calls in “registered” status (queued and waiting)
  • Calls in “retry” status (scheduled for retry)
Calls already in progress are marked as user-terminated so follow-up retries are suppressed when the live call ends. Already completed calls are not cancelled retroactively.
Note: You can find your agent ID in the agent the top of your dashboard.