Stop individual calls by providing their unique call IDs. This gives you precise control over which calls to terminate.
Precision Required: Make sure you have the correct call IDs. Invalid IDs will be ignored.
Array of call IDs to terminate. Example: ["86815974-8a87-4e32-9953-aca4f97868ab", "9ab99d2d-595c-4ca1-bab7-07d13f253156"]
When to Use This
- Selective Termination: Stop only specific problematic calls
- Quality Control: Terminate calls that aren’t performing well
- Customer Requests: Stop calls to specific contacts who requested removal
- Targeted Control: Fine-grained call management
How to Get Call IDs
You can find call IDs from:
- Call History API: Use the Get Call History endpoint
- Real-time Monitoring: Dashboard call monitoring section
- Webhook Notifications: Call status updates include call IDs
- Campaign Reports: Export campaign data to get call IDs
Tip: You can terminate up to 100 calls in a single request for efficient bulk operations.