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Documentation Index

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What is Ringg AI?

Ringg AI is an AI voice agent platform built for businesses that need to automate phone-based interactions at scale. Whether you’re following up on loan collections, qualifying leads, onboarding customers, or handling inbound support — Ringg AI’s voice assistants handle the conversation for you.

Key Capabilities

CapabilityDetail
Concurrent Calls10,000+ simultaneous calls
Script Adherence99.9% accuracy
Languages Supported20+ languages
Call TypesOutbound, Inbound, Webcall
IndustriesFinance, Logistics, Healthcare, Education, eCommerce, HR

How It Works

1

Create an Assistant

Define your AI voice agent’s name, language, voice, and prompt (script/objective).
2

Add a Number

Purchase or bring your own telephony number.
3

Launch a Campaign

Upload a calling list, set a schedule, and let the assistant make calls automatically.
4

Review Results

Analyse call transcripts, latency metrics, and outcome data in History and Analytics.

Platform Architecture

The Ringg AI dashboard is organized into the following sections: App
  • Assistants — Create and configure AI voice agents
  • Campaigns — Schedule and manage bulk outbound call campaigns
  • Knowledge Base — Upload documents or FAQs for assistants to reference
  • Numbers — Manage your telephony numbers
  • History — Review call logs and transcripts
  • Analytics — Monitor performance and call metrics
More
  • Workspace Members — Invite team members and manage permissions
  • API Key — Access your API credentials for programmatic integrations
  • Integrations — Connect external telephony providers and tools like Zapier

Supported Use Cases

Loan Collections

Follow up on overdue accounts with a consistent, compliant script

Lead Qualification

Qualify inbound leads before passing to sales

Appointment Reminders

Reduce no-shows with automated voice reminders

Customer Onboarding

Guide new customers through setup steps

Scholarship & Admissions Outreach

Reach students at scale for educational programs

Order & Delivery Updates

Notify customers of dispatch, delays, or arrivals