curl --request GET \
  --url https://prod-api.ringg.ai/ca/api/v0/analytics/v4/chat-analytics \
  --header 'X-API-KEY: <api-key>'

import requests

url = "https://prod-api.ringg.ai/ca/api/v0/analytics/v4/chat-analytics"

headers = {"X-API-KEY": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {'X-API-KEY': '<api-key>'}};

fetch('https://prod-api.ringg.ai/ca/api/v0/analytics/v4/chat-analytics', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{
  "volume": {
    "total": 20,
    "by_bucket": [
      {
        "bucket": "2026-10-15",
        "count": 20
      }
    ]
  },
  "channel_split": {
    "whatsapp_meta_chat": 14,
    "chat": 6
  },
  "outcomes": {
    "initiated": 20,
    "engaged": 16,
    "resolved": 12,
    "avg_session_seconds": 184.2,
    "avg_turns": 9.4,
    "goal_rate": 0.5,
    "positive_sentiment_share": 0.6
  }
}

{
  "message": "invalid channel(s): sms"
}

{
  "message": "Failed to fetch chat analytics!"
}