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API Key Management

  • Secure storage: Never expose your API key in client-side code, public repositories, or browser-accessible files.
  • Environment variables: Store your API key in environment variables or secure configuration systems.
  • Access control: Implement proper access controls to limit who can use your API key.
  • Regular rotation: Rotate your API key periodically, especially after team member departures.
  • Monitoring: Set up alerts for unusual API usage patterns that might indicate a compromised key.

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Data Protection

  • Minimize data collection: Only collect and transmit the data necessary for the assistant to function.
  • Secure transmission: Always use HTTPS for API requests to ensure encrypted data transmission.
  • Data retention: Implement appropriate data retention policies for call recordings and transcripts.
  • User consent: Clearly inform users when calls are being recorded and obtain necessary consent.
  • PII handling: Be cautious when handling Personally Identifiable Information (PII) and follow relevant regulations.

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Web Integration Security

  • Content Security Policy: Configure your CSP to allow only the necessary Ringg AI resources.
  • Domain validation: Verify that your domains are properly whitelisted in the Ringg AI dashboard.
  • Cross-site scripting protection: Implement proper input sanitization to prevent XSS attacks.
  • Iframe protection: If embedding in an iframe, use appropriate sandbox attributes.
  • CORS configuration: Ensure your CORS settings allow only necessary origins.

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Authentication and Authorization

  • Principle of least privilege: Grant only the minimum necessary permissions to systems and users.
  • Regular audits: Periodically review who has access to your Ringg AI account and API keys.
  • Strong passwords: Use strong, unique passwords for your Ringg AI account.
  • Two-factor authentication: Enable 2FA if available for your Ringg AI account.
  • Session management: Implement proper session timeouts and invalidation procedures.

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Compliance Considerations

  • Privacy regulations: Ensure your implementation complies with relevant privacy regulations (GDPR, CCPA, etc.).
  • Industry standards: Follow industry-specific security standards if applicable (PCI DSS, HIPAA, etc.).
  • Disclosure requirements: Clearly disclose to users that they are interacting with an AI assistant.
  • Opt-out mechanisms: Provide clear ways for users to opt out of AI-powered calls.
  • Documentation: Maintain documentation of your security measures and compliance efforts.